> For the complete documentation index, see [llms.txt](https://help.smartcv.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.smartcv.co/candidate-response-and-offer-management.md).

# Candidate Response and Offer Management

6\. Candidate Offer Portal&#x20;

Candidates do not need a Worklife Recruit account to respond to an offer.&#x20;

The secure Candidate Offer Portal allows the candidate to:&#x20;

* View the details of the offer&#x20;
* Access the generated offer document&#x20;
* Download the offer as PDF&#x20;
* Accept the offer&#x20;
* Decline the offer&#x20;

The portal is designed specifically for the candidate and provides only the information and actions related to their offer.&#x20;

\[Screenshot: Candidate Offer Portal]&#x20;

<figure><img src="https://834622186-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lf1c4bGTEs3T7jNosdZ%2Fuploads%2Fe6uw5LHyXcHAmlLenbPU%2Fimage.png?alt=media&amp;token=5b625e2a-fc6c-4f98-aad1-1db1c5ea1eb8" alt=""><figcaption></figcaption></figure>

<figure><img src="https://834622186-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lf1c4bGTEs3T7jNosdZ%2Fuploads%2FLssKIRw4oGORT8UAbnvs%2Fimage.png?alt=media&amp;token=b151c72a-ba37-4c16-bc4a-fec830ce91f0" alt=""><figcaption></figcaption></figure>

7\. Accepting an Offer&#x20;

When the candidate accepts the offer, Worklife Recruit records the acceptance and updates the offer status accordingly.&#x20;

The acceptance becomes part of the offer’s permanent activity history, providing the recruitment team with a clear record of the candidate’s decision.&#x20;

The final offer document can also include the candidate acceptance confirmation, providing a complete PDF record of the accepted offer.&#x20;

Once an offer has been accepted, it is considered completed and can no longer be modified or withdrawn.&#x20;

\[Screenshot: Accepted Offer]&#x20;

<figure><img src="https://834622186-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lf1c4bGTEs3T7jNosdZ%2Fuploads%2FNXOwm06UdtAInhoxdJxt%2Fimage.png?alt=media&amp;token=79f1950e-fa5f-479d-82e7-ac7bd70ddf07" alt=""><figcaption></figcaption></figure>

8\. Declining an Offer&#x20;

Candidates can also decline an offer directly through the Candidate Offer Portal.&#x20;

The offer is immediately updated to Declined, allowing the recruitment team to see the outcome without waiting for a separate email or manual update.&#x20;

The candidate’s response is recorded in the activity history.&#x20;

<figure><img src="https://834622186-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lf1c4bGTEs3T7jNosdZ%2Fuploads%2FiI7pD5mWwHjctIaxVMaK%2Fimage.png?alt=media&amp;token=a17d6a68-6cfe-4547-820d-5ae0f78af1d8" alt=""><figcaption></figcaption></figure>

9\. Resending an Offer&#x20;

Candidates occasionally report that they have not received the original offer email.&#x20;

For active offers, authorized users can use the Resend Offer action to send the candidate another email containing the secure offer link.&#x20;

A new offer does not need to be created.&#x20;

Each resend is recorded in the offer activity history, providing visibility into how many times the offer has been sent.&#x20;

<figure><img src="https://834622186-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lf1c4bGTEs3T7jNosdZ%2Fuploads%2FMUa4ogmJuVRwcpwcolKQ%2Fimage.png?alt=media&amp;token=ce8da499-bda9-4699-b130-af9b5beb89f4" alt=""><figcaption></figcaption></figure>

10\. Withdrawing an Offer&#x20;

An authorized user can withdraw an active offer before the candidate accepts or declines it.&#x20;

When withdrawing an offer, the user can provide a reason for the withdrawal.&#x20;

The offer is then marked as Withdrawn, and the action is recorded in the offer history.&#x20;

A withdrawn offer can no longer be accepted through the Candidate Offer Portal.&#x20;

This provides a controlled process for situations where an offer must be cancelled after it has already been sent.&#x20;

\[Screenshot: Withdraw Offer dialog]&#x20;

<figure><img src="https://834622186-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lf1c4bGTEs3T7jNosdZ%2Fuploads%2FCCZfPIh1cFezNlwg70sq%2Fimage.png?alt=media&amp;token=de32dab2-200b-4f70-aef5-21d32e064332" alt=""><figcaption></figcaption></figure>
