> For the complete documentation index, see [llms.txt](https://help.smartcv.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.smartcv.co/referral-management/managing-referrals.md).
# Managing Referrals
Recruiters can manage referrals through the Referrals page.
**Referrals Dashboard**
The Referrals page provides:
* Referral list
* KPI summary cards
* Pipeline stage overview
* Reward information
* Filtering options
* Excel export
**Referral KPIs**
The dashboard displays:
* Total Referrals
* The total number of approved referrals within the selected period.
* Total Hires
* The number of referred candidates who were hired.
* Hire Rate
* The percentage of referrals that resulted in hires.
* Total Rewards
* The total value of all referral rewards.
* Eligible Rewards
* Rewards that are already eligible for payout.
* Pending Rewards
* Rewards that are not eligible yet because the waiting period has not completed.
**Filtering Referrals**
Recruiters can filter referrals by:
* Date range
* Job
* Organization
* Pipeline stage
* Referrer
This allows HR teams to quickly analyze referral performance for specific departments, teams, jobs, or time periods.
**Referral Table**
The referral list includes:
* Referral date
* Candidate name
* Job
* Organization
* Current pipeline stage
* Referrer
* Reward status
**Reward Statuses**
Each referral can display one of the following statuses:
* No reward : The related job does not include a referral reward.
* Not hired yet : The candidate has not been hired yet.
* Eligible :The reward is now eligible for payout.
* Pending : The reward exists but will become eligible at a future date.
**Pipeline Stage Overview**
The Referrals page also includes a visual pipeline stage summary.
Recruiters can quickly see:
* How many referrals exist in each stage
* The percentage distribution across stages
* Which stage contains the largest number of referrals
This helps teams understand where referred candidates currently are in the hiring funnel.
