> For the complete documentation index, see [llms.txt](https://help.smartcv.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.smartcv.co/referral-management/referral-management-complete-guide.md).

# Referral Management — Complete Guide

Overview

The Referral Management module helps companies organize employee and partner referrals in a structured and measurable way. 

With referrals becoming an increasingly important hiring channel, the module allows HR teams and recruiters to: 

* Collect candidate referrals through branded referral forms. 
* Track referrals across pipeline stages. 
* Monitor referral hires and conversion rates. 
* Manage referral rewards. 
* Identify top-performing referrers. 
* Analyze referral performance through dashboards and reports. 
* Export referral data and analytics to Excel. 

This guide explains how the referral functionality works from both the recruiter and referrer perspective. 

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